Customer Support
Customer Service Support
Britech Customer Service Support team is committed to providing the highest levels of service to your company. Whether you are placing an order, requesting product information or trying to connect with one of our application experts; we will listen, respond to your needs and work to anticipate future requirements. Regardless of how small the request or complex the issue, we will strive to deliver excellence in our response.
Britech will promptly address what matters most to you and provide intelligent, effective solutions. Our common pursuit of excellence motivates everything we do from the moment our partnership starts. Britech Value Delivery Commitment:
Proactive, frequent communication to address your needs and expectations
Individual and team responsibility and accountability
Continuous improvement culture
Mill Site Support
The technical support of a knowledgeable raw material supplier representative can have a large impact on the profitability of a mill.
Britech is a full service raw material supplier with representatives all over our customer sites.
Our people are specialist, not generalist, who have a deep knowledge of all areas of paper mill.